Frequently Asked Questions

Admission/Tickets

Do you charge admission and what is included? Do you have any free activities?

  • Admission is required for entrance to festival activities. Admission is not required for U-Pick, Country Store, and Food Concessions areas. 

Are there discounts available?

  • Yes! There are discounts for infants, seniors, and 1:1 Aides. See the ticketing page for discounted pricing. We do not offer any group, military, or handicapped discounts at this time.

Do we have to purchase tickets before we arrive?

  • Some walk-up tickets may be available for a slightly higher price. (Check the website to see if we are already sold out). Walk-up tickets are on a first-come, first-serve basis and sell out quickly. We recommend pre-purchasing tickets online to ensure a spot!

Are tickets refundable?

  • Tickets are non-refundable. 

Can I change my ticket date/time?

  • With limitations, you can reschedule to a different date/time within the same festival or transfer your ticket to a friend or family member. Email admissionshelp@swanstrailfarms.com for more information.

What if I can’t find my ticket in my email?

  • We understand how frustrating not receiving your tickets can be! First, did you check your email spam folder and ensure you used an active email/phone number to make the reservation? Take a look and see if you can locate them. If not, go back to the event ticketing page and select "Manage Tickets". From there you can print or email your tickets. If you still cannot locate your tickets, please email admissionshelp@swanstrailfarms.com for assistance. 

Can I leave and come back the same day?

  • When you check in at the farm, you will receive a wristband giving you admission for the day. You can leave and come back on the same day without a second check-in.

Can I drop off my child/teen to play?

  • No. Under 16 must be accompanied by adult.

Wow, it’s really busy on festival weekends! Any suggestions for avoiding crowds?

  • We recommend coming during the week to avoid the crowds or earlier in the morning on the weekends. Be sure to reserve your tickets ahead of time online!

Amenities

What forms of payment do you accept?

  • We accept cash, credit cards, Google and Apple Pay.

Do you have an ATM?

  • We do have an ATM. Please ask one of our staff members for the location.

What kind of restrooms do you have?

  • We have porta-potties available throughout the farm for your convenience.

Do you have a changing station? Private nursing area?

  • Yes, we do! Ask one of our staff members for the location. 

Do you have free parking?

  • Yes, parking if free. Please be aware that after heavy rain the parking lot can get muddy. Our parking attendants will be there to assist you!

Do you have handicapped parking?

  • Yes! When you arrive, our parking attendants can direct you to handicapped parking spaces. Note that the terrain is grass and we do not have paved handicapped parking.

Is your farm wheelchair and stroller accessible?

  • We strive to make our farm as wheelchair and stroller accessible as possible. However, not all activities on the farm are accessible. Learn more about it here.

Does the farm close due to rain?

  • The farm stays open in all weather conditions except in rare circumstances. Please dress for the weather and bring a rain jacket in case of rain! 
  • In the event of more extreme weather, we will post information on Facebook and the website banner. 

Does the farm get muddy?

  • We are a working farm and our fields can get a bit muddy after rain. Please dress accordingly and wear close-toed shoes.

Do you have a lost and found?

  • Yes! Please visit our lost and found page to contact us about your item so that we can help you locate it.

Events and Group Reservations

Can I book a birthday party at the farm?

  • We do not offer any private reservations at this time. However, groups often enjoy gathering at one of our festivals to celebrate a birthday. You have activities, delicious food, and more at your fingertips! All guests must purchase general admission. Please be respectful of our other guests during your celebration and be aware that you are sharing a public space. Using tables for an extended time is discouraged.

Can I plan my wedding at the farm?

  • Yes! We offer weddings during July and August. Enjoy a manicured, park-like location with multiple ceremony sites and options for both indoor and outdoor seating. 

Can I host a private event such as an anniversary celebration at the farm?

  • Please reach out to our wedding manager at weddings@swanstrailfarms.com for availability and to inquire about your event.

Can I host a company event at the farm?

  • Swans Trail Farms is locally renowned for their old-fashioned company picnics, with acres of private space and family-friendly activities. Check out our company picnics page to learn more. If you're looking for a corporate event outside of the summer months, please reach out to our wedding manager at weddings@swanstrailfarms.com.

Do you do field trips? Do I need to make a reservation?

  • Yes! We offer fall field trips for Pre-K through 6th grade. Learn more about them on our field trips page.

Can I reserve a picnic table?

  • We do not offer any private reservations at this time and using tables for an extended time is discouraged. However, we do have plenty of seating available!

Tips for Your Visit

What should I wear?

  • Dress for the weather! We are a working farm. While we’ve worked hard to manicure it, there is uneven ground and the conditions of the fields are dependent on the weather. We recommend wearing close-toed shoes. If it has rained in the days prior to your visit, boots are always a good idea. If you want to wear a family-friendly costume, we’d love to see what you come up with!

What should I bring?

  • Bring your tickets, camera, and friends! You can buy food onsite during festivals (check the website for hours). If you’re visiting the u-pick, we will provide containers for picking.

How long should I allow for a visit?

  • There is a lot to do on the farm. We recommend that you allow 3-4 hours for activities and additional time if you plan to U-Pick, grab food, or visit the Country Store. 

Do you have wagons available?

  • We do not have wagons available, but you are welcome to bring your own! We do have wheelbarrows for you to use to transport your pumpkins.

Food

Do you sell food?

  • Yes, we do! Each festival has its own menu. Visit the Festival event page for a menu.

Do you serve food during the week?

  • We have a limited selection of food items available during the week. You can always stop by the Country Store for snacks and jarred goods!

Policies

Do you allow alcohol?

  • We do not allow alcohol on the premises, except for designated vendors during weddings and corporate events.

Can I smoke on the farm?

  • We are a strictly no-smoking facility. 

What is your photography policy?

  • You are welcome to take photographs on the farm! Read our full policy here.

Do you allow pets?

  • Pets are not allowed, but service animals are welcome. Read our full policy here.

Donations

What about donations?

  • We do not give produce, discounts, or wholesale pricing for donations. If you would like a donation for your event, we decide on a case-by-case basis and offer festival ticket vouchers. Your event must take place in the current calendar year, prior to the end of our season.

Health and Safety

If I need first aid assistance, where do I go?

  • Any staff member wearing a red safety backpack is ready to help with minor injuries such as cuts or bee stings. If you need further help, please visit the information office next to espresso and we will direct you to a First Aid/CPR trained employee. We do not have an AED on site. For emergencies, don’t hesitate to call 911 and direct them to 7301 Rivershore Rd. Snohomish, WA 98290.

What procedures do you have in place to minimize the spread of illness amongst your guests?

  • We use regular procedures to maintain a healthy environment and to protect our guests and employees from the spread of illness. These involve daily cleaning and washdown of outdoor locations, handwashing stations throughout the premises, strict sanitation standards for our food preparation areas, and rapid response to spills, garbage, and other hazards.


    Have any more questions?

    Can I contact you directly?

    • We would love to hear from you. Let us know your questions on our contact form.
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